1. What are cookies?
Cookies are small text files that a website stores on the user's device when visiting it. They allow the site to remember information about the visit — such as preferred language or session state — making future visits easier and the site more useful.
Under article 22.2 of Spanish Law 34/2002 (LSSI-CE) and Regulation (EU) 2016/679 (GDPR), cookies that are not strictly necessary for the operation of the service require the user's prior, informed consent.
2. Data controller
FLOOOW 2026, S.L. (Tax ID / CIF: B88853429), Carrer Cala Bona, Nº 13 - Polígono Son Fuster, 07009 Palma, Illes Balears, Spain. Contact: hola@signfloow.ai.
3. Cookies used on signfloow.ai
3.1 Strictly necessary (no consent required)
These cookies are essential for the correct functioning of the website. They do not collect data for commercial or analytics purposes.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
cf_clearance | Cloudflare | Records that the anti-bot challenge (Turnstile) has been passed. Protects contact forms. | 30 min – 1 year |
cf_chl_2 | Cloudflare | Internal state of the Cloudflare challenge during the session. | Session |
3.2 Analytics (consent required)
These cookies help us understand how users interact with the website so we can improve it. They are only activated if the user grants consent.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
_ga | Google Analytics 4 (Google LLC) | Distinguishes unique users via an anonymous identifier. | 2 years |
_ga_ZK78BNX67F | Google Analytics 4 (Google LLC) | Maintains GA4 session state. | 2 years |
_gid | Google Analytics 4 (Google LLC) | Distinguishes users (short-lived). | 24 hours |
_clck | Microsoft Clarity (Microsoft Corporation) | Identifies the browser and links visits from the same user across sessions. | 1 year |
_clsk | Microsoft Clarity (Microsoft Corporation) | Connects multiple page views within a single session. | Session |
CLID | Microsoft Clarity (Microsoft Corporation) | Identifies the user's first visit. | 1 year |
MUID | Microsoft Clarity (Microsoft Corporation) | Identifies the browser across Microsoft sites. | 13 months |
3.3 Marketing (consent required)
These cookies allow us to show personalised advertising on other platforms and measure the effectiveness of campaigns. They are only activated if the user grants consent.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
_fbp | Meta Platforms, Inc. (Facebook / Instagram) | Identifies browsers for Meta Pixel conversion tracking. | 3 months |
fr | Meta Platforms, Inc. | Cross-site advertising and tracking cookie (only if the user is logged in to Facebook). | 3 months |
4. Cookies on the authenticated platform (app.signfloow.ai)
Within the authenticated platform we use strictly necessary cookies for session management:
| Cookie | Type | Purpose | Duration |
|---|---|---|---|
sf_session | Strictly necessary | Authenticated user session management | Session |
sf_refresh | Strictly necessary | Access token renewal without re-authentication | 30 days |
sf_csrf | Strictly necessary | CSRF protection on form submissions | Session |
Under article 22.2 of the LSSI-CE, these cookies do not require prior user consent.
5. Consent management
On the first visit to the website a consent panel is displayed allowing you to accept all cookies, reject non-essential ones, or customise your choice by category (analytics / marketing). Your preference is stored locally on your device and can be changed at any time via the «Manage cookies» link in the footer.
Consent preferences are stored in the sf_cookie_consent object in your browser's localStorage and are not transmitted to our servers.
6. How to manage cookies from your browser
Independently of the consent panel, you can control and/or delete cookies from your browser settings:
Note that disabling strictly necessary cookies may prevent the website and authenticated platform from working correctly.
7. International transfers
Some cookie providers (Google LLC, Microsoft Corporation, Meta Platforms, Inc.) are located in the United States. These transfers take place under the EU-US Data Privacy Framework and/or the Standard Contractual Clauses issued by the European Commission.
8. Policy updates
We may update this Cookie Policy when we add new services or technologies. We will notify you of any relevant changes by showing the consent panel again on your next visit.
9. Contact
For any cookie-related question, contact us at
hola@signfloow.ai.
Controller: FLOOOW 2026, S.L. (CIF B88853429), Carrer Cala Bona, Nº 13 - Polígono Son Fuster, 07009 Palma, Illes Balears, Spain.